How it works
Last updated: 2026-05-17 by Twin Towers
Ask. Read the citation. Verify in under a minute.
Twin Towers answers Florida condominium statute questions through a four-step pipeline: an intake check that refuses out-of-scope questions, a hybrid semantic and keyword search across Florida Chapter 718, an answer that is grounded in the exact passage and section number from the source, and a verification pass that flags any borderline match before the answer ships. The citation is the answer; the narrative is supporting context.
The system refuses questions asking for legal interpretation or applying rules to specific situations. For the canonical text of every cited section, see flsenate.gov / Laws / Statutes / Chapter 718.
- step 01
How does the intake check decide what is in scope?
Before any document search, Twin Towers checks whether your question is something the system is designed to answer. Out-of-scope questions get redirected to the appropriate professional, not paraphrased into a half-answer:
- -Questions seeking legal interpretation get redirected to a Florida-licensed attorney. The system is not a law firm; it does not give legal advice.
- -Questions asking to apply rules to specific people ("is my neighbor's fence allowed") get refused because compliance determinations are the board's job, not an AI's.
- -Tax or financial questions get redirected to a CPA.
- -Medical or safety emergencies get redirected to 911.
- step 02
What does a cited answer look like?
If the question passes intake, Twin Towers searches the full Twin Towers condominium document library and Florida Statutes Chapter 718, using hybrid semantic + keyword retrieval. Top candidates are rescored against your question's intent so the most relevant passages reach the model. Every substantive answer comes with the exact passage, section number, and quoted text:
F.S. 718.111(12)(b)
“The association shall make the official records available to a unit owner within 10 business days after receipt of a written request to inspect or copy the records.”
Florida Chapter 718 / Official records / Verified against the current enrolled bill
- step 03
How can a board verify the answer in under a minute?
Click through to the source. The citation is the answer; the narrative is supporting context. Before you ever see a response, Twin Towers checks that every cited quote actually appears in the named source document. If a quote does not ground word-for-word, the answer is flagged for review rather than shipped as fact.
- step 04
What happens when the corpus is silent?
If neither Twin Towers's condominium documents nor Florida Chapter 718 contain a clear answer, Twin Towers refuses rather than paraphrases. Questions asking for legal interpretation, financial counsel, or the application of a rule to a specific situation get redirected to a licensed professional. We are confident in the system AND we know AI can make mistakes; the final verification is always yours.
Why does the system cite Chapter 718?
Florida Chapter 718 is the Condominium Act, which governs the operating life of a Florida condominium association. It defines board duties, unit owner rights, records access, meeting and voting procedures, the fining-and-hearing rules, special-assessment notice requirements, and the reserve-funding framework for condominiums. Public-records cross references to Chapter 119 are surfaced where they apply to condominium records requests. The canonical text of every cited section is at flsenate.gov / Laws / Statutes / Chapter 718.
What is out of scope for Twin Towers?
The system is deliberately narrow. Questions outside Florida condominium statutes (Chapter 718) are out of scope and refused by the system. Tax questions are redirected to a CPA. Compliance determinations on a specific unit owner are the board's job, not the AI's. Florida community association manager (CAM) licensure questions are redirected to the Department of Business and Professional Regulation at myfloridalicense.com / DBPR. Situation-specific legal questions are redirected to a Florida-licensed attorney; the Florida Bar Lawyer Referral Service operates at 1-800-342-8011.
A note on citation accuracy.
The system aims for the source quote to ground the cited claim word-for-word. In the small number of cases where the verification check finds the quote is a borderline match for the cited section number, the answer is logged with a verification flag for review. We disclose this rather than imply 100% match accuracy. The audit log records the verification state of every answer.