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FAQ

Last updated: 2026-05-17 by Twin Towers

Common questions about Twin Towers

Is Twin Towers free?
Yes, for Twin Towers residents, Twin Towers is free. You do not need to create an account. Open the chat page and ask your question.
Does Twin Towers act as a lawyer?
No. Twin Towers is an information-retrieval tool, not a law firm. It can tell you what your documents say, but it does not give legal advice or apply rules to your specific situation. For legal questions, contact a licensed Florida attorney or call the Florida Bar Lawyer Referral Service at 1-800-342-8011.
How accurate is it?
Every answer is based on exact quotes from the source documents, which are shown to you below each response. Accuracy depends on (a) whether the information is actually in the documents we have indexed, and (b) whether the AI correctly identified the right passage. Always verify an answer against the source before acting on it.
What documents does Twin Towers know about?
Twin Towers has the complete Twin Towers association document set, including the Declaration of Condominium, Bylaws, Budgets, and Board Resolutions. It also has recent meeting minutes, agendas, newsletters, and any recorded amendments. Plus the full text of Florida Statute 718 (Condominiums).
What is the difference between condominium and HOA documents?
Your condominium association (governed by Florida Statute 718) owns and maintains the building and common elements, sets rules for unit owners, and collects condominium assessments. An HOA (if also present) governs deed restrictions and neighborhood rules under Florida Statute 720. Twin Towers indexes your condominium association documents so you can ask about unit rules, common area policies, and association assessments.
What does the AI do if it doesn't know the answer?
It says so and suggests you contact Twin Towers Board at your management company. Twin Towers is designed never to make up an answer. If the information isn't in the documents, you'll get a clear 'I don't have a reliable source for this' response instead of a guess.
Can Twin Towers decide if my unit modification or alteration is allowed?
No. Twin Towers can tell you what the rules say, but it cannot look at your situation and determine compliance. That is the board's job. For modification approvals, contact Twin Towers Board or submit a request to the board directly.
Does Twin Towers save my questions?
Twin Towers logs questions and responses for audit and quality purposes. We do NOT store your name, address, or any identifying information; only an anonymous session ID. Your browser-side chat history is cleared when you close the tab. See the Privacy Policy for details.
Is this an official tool of the association?
Twin Towers is built by JeLe Ventures LLC, a Florida company. It is not currently an official tool of the association or the management company. If the board chooses to adopt it officially, that will be announced separately.
I found an error in an answer. What do I do?
Don't act on the answer until you've verified it against the source documents (the citations are linked below every response). Twin Towers is a private preview; a dedicated feedback channel will be announced before the public launch. For decisions that depend on the answer, please contact Twin Towers Board at your management company for an authoritative response.
Can I use this for other Florida condominium communities?
Every community has its own governing documents, so a Twin Towers instance has to be set up per community. A multi-community version is in the plan. If you manage another Florida condominium and want early access, the operator contact will be announced before public launch.
Is Twin Towers accessible to people with disabilities?
Twin Towers targets WCAG 2.2 AA accessibility. The chat interface uses semantic HTML, ARIA live regions for new messages, and keyboard navigation throughout. If you encounter an accessibility issue, accessibility reports will be tracked through the operator feedback channel announced at public launch; until then, please verify any answer against your source documents.